Use Memory Library to personalise Canva AI
Memory Library helps Canva AI provide a more personalised experience. You can review and manage personal memory sources in Memory Library. Use AI personalisation settings to turn About Me on or off.
Some Canva AI features are rolling out gradually and may not yet be available in every eligible account.
Check your plan eligibility
Memory Library is available with:
- Canva Pro
- Canva Teams
- Canva Business
- Canva Nonprofit
With Canva Free and Canva for Education, you can only create and use one Memory.
If you’re on Canva Free and want to create more Memories, you'll need to upgrade your plan. Visit our pricing page to learn more about our subscription options.
How Memory Library works
Your Memory Library contains Core Memories, including About Me and Canva designs you add as personal memory sources. If Team memories are available, your team can organise shared information into Team shelves containing books.
Adding a memory source doesn't guarantee that Canva AI will use it in every response. Canva AI selects sources based on relevance.
Team memories are managed separately. To learn more, see Create and manage team memories in Canva AI.
Open Memory Library
- From Home, select Canva AI.
- Select Memory.
This opens Your Memory Library. If you already have an About Me page, you'll find it in Core Memories. Otherwise, select Create About Me to set one up. If your team has Team Knowledge, you'll find it on a team shelf.
You may also see Personalise your Canva AI on the Canva homepage. Selecting it opens the same Memory setup flow.
Create your About Me page
- Open Canva AI.
- Select Memory.
- Select Create About Me.
You may also see Personalise your Canva AI on the Canva homepage. Selecting it opens the same Memory setup flow.
Canva AI may need more context before Create About Me appears. Continue using Canva AI and check Memory again later. There is no fixed amount of activity that guarantees when the option appears.
Canva AI may update About Me automatically as you use it. You can review or edit About Me at any time.
For complete editing and deletion steps, see Create and edit your About Me page.
Add a Canva design to your Core memories
- Open Canva AI and select Memory.
- Under Core Memories, select + Add new.
- Search for the design by name, or select All to browse Your projects or Shared with you.
- Select the design, then tap Add design.
The design can then be used as a personal memory source when it's relevant to your request.
If a design does not appear, check that you can open and edit it. Try another eligible design to confirm whether the issue affects one design or all available designs.
Remove a Canva design from your core memories
- Open your Memory Library from Canva AI.
- Under Core Memories, find the design you want to remove.
- Hover over the design, then select More in the upper-right corner.
- Select Remove from library, then select Remove to confirm.
The original design remains saved in its original location. Removing it from Core Memories doesn’t delete the design.
Removing a design from Memory Library stops Canva AI from using it as a memory source. It does not delete the original design, which remains in Projects. Removing a source and editing or deleting About Me are separate actions, so review About Me if it contains information you no longer want Canva AI to use.
Understand memory citations
Canva AI may show a source citation when a personal or team memory source contributes to a response.
- Select the citation to open the relevant source page.
- A citation may open the source page without taking you to the exact section used in the response.
Improve personalised responses
- For more relevant results:
- Open your About Me page.
- Add or correct important preferences and personal context.
- Add relevant Canva designs to your personal memories.
- Try a request that directly relates to the information you added.
Canva AI may not use a memory source when it is not closely related to the request.
Turn off Memory Library
- From the Canva home page, select your account icon.
- Select Your account.
- Select AI personalisation.
- Under Memory, turn off the About Me toggle.
Turning off About Me stops Canva AI from saving information to or using About Me for personalisation. It doesn't delete the About Me design. To delete it, move the design to trash.
- Create and edit your About Me page
- Create and manage team memories in Canva AI
- Manage Canva AI memory permissions
- Use Canva AI
FAQs
Can I control what Canva AI remembers about me?
Yes. You can review and edit About Me, add or remove designs from Memory Library, or turn off About Me in AI personalisation settings.
If I remove a design from Memory Library, is the original deleted?
No. Removing a design from Memory Library stops Canva AI from using it as a memory source, but the original design remains in Projects.
Why didn't Canva AI use information from my memory?
Adding a memory source doesn't guarantee Canva AI will use it in every response. Canva AI selects sources based on relevance to your request.
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